Alister Cameron shows how to make a heartfelt apology in a blog.

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Darren Barefoot explains why he doesn't expose to the world where he is and what he's doing at all times, using tools like Twitter and Plazes.

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A service to help consumers reach a person instead of an electronic phone tree. Includes suggestions on how to get resolution to problems.

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One of the Netscape navigators, posting about participating in online forums.

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Frank Barnako outs a clueless marketer who sent a promotional e-mail about an energy drink to media, and included everyone's e-mail address in the "To" box. Link via http://blog.holtz.com

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Elizabeth Allbrycht invites social media and new communications folks to a symposium in Boston Nov. 1-2, 2006. Put on by the Society for New Communications Research.

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John Wagner suggests communicators in corporations do good work within the budgets they have, to prove the function should have more funding.

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Tom Murphy argues that public relations is a long way from a revolution that sees social media displace traditional PR tools. So do your homework, learn about all the new tools, but don't throw out ev

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Scott Baradell on the missed opportunity presented by the popularity of oil drums for steel drum music, and the official policy of not allowing drums to be used for any purpose other than oil storage.

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Steve Rubel points to a blog about the mistakes Disney has made over the years, and how the company can get back to its magical roots.

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Joseph Thornley on the importance of understanding blogs, and his firm's approach to encourage employee blogging.

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Steve Rubel shows how you can adjust your blog and news reading, based on whether you're reading deep or just scanning headlines.

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Jane Genova gets lot of hits when she writes in a conversational, entertaining style, and few hits when she writes using reserved, cuatious language. Click by click, readers are training online writer

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Steve Rubel doesn't like the RSS feeds available for a couple fo sites, so he created his own feed and tagged it FeedUp on Technorati, where you can find many similar unofficial feeds.

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Shel Holtz mentions a new feature on the IABC web site -- a news room for media.

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Neville Hobson gets a memory jolt when he sees the announcement that Corel has updated WordPerfect.

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Want to spend 12 hours transferring files and upgrading your wireless network? Didn't think so, but you might not have a choice, with today's mediocre upgrade and tech support.

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I have nightmares about this - an attached file that had previous versions of the document embedded for journalists to see.

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Trevor Cook doesn't see a lot of big PR firms joining open conversations online. Instead, he sees defensive or arrogant behaviour.

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Makes a spotlight around your mouse pointer

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Best practices for creating, maintaining and participating.

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The dos and don'ts of genre conventions. "Don't get in an elevator with Harlan Ellison." They have elevators *that* big in the US?

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"Never tell us that you don’t read or like books. Or that you only read non-fiction or John Grisham. Unless we write non-fiction or are John Grisham we don’t want to know."

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Long overdue, I think. Link via Lifehacker.

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The Etiquette of Fly Fishing a Stream

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If you have ever been involved in a political campaign or..

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